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FAQ

Hello, I am interested in ordering three leos "Spark" for acrobatic gymnastics. Do you know the shipping costs to the US and about how long it would take? Thank you, Megan
Answer:

Dear Megan,

We apologize for so long answer. Delivery price in United States is about 100$ for all three leos. We work with DHL company. It has branches in 220 countries.The company is very reliable, good delivery dates. We will be glad to execute your order.

I placed an order on Sunday 2014-11-02. I didn't receive an e-mail confirming the details of my order. I've tried to e-mail Tony severel times but i still havn't heard anything. My order number is 1383. How long does it take do get any kind of confirmation or an invoice
Answer:

Good afternoon, Jenny,

We very apologize for so long answer. Is the order still relevant for you? We would like to clarify some information about your order. By what date do you need to get the order and do we need to product all leotards using the same measurements. Looking forward for your answer.

 

Hi Tony, did you receive my order for Latifa last week?
Answer:

Good afrernoon, Emma,

Thank you for your mail. Unfortunately we haven't received your order for Latifa. Tell me please did you order by mail or by our web site? And on whose name the order? For further communication please send us a letter on our email [email protected].

Look forward to hear from you.

Hi There, I was wondering what is the name of the paint that you use on the leotards? Many Thanks
Answer:

Dear Natalie,

Thank you for your question. For painting our leotards we use high quality acrylic paints for fabric. 

Hello, We are interested in one of your dress for rhythmic gymnastics for group competition. It is this type Latifa Gymnastics leotard Orient beauty$ 404 ,– Can you please send us the price for 6 pieces and also the delivery date? Thank you in advance. Your sincerely Tatiana Motolikova
Answer:

Dear Tatiana,

Thank you for your question. The price of leotards depends on the size and the quantity of crystals. Also we give 10% discount for group orders. The production will take 2 weeks and delivery will take 1 week. Please send us your measurements and we will calculate the price.  [email protected]

I'm interested in purchasing a particular leotard, but am wondering if many other gymnasts in Toronto have ordered it. Would you be able to tell me?
Answer:

Dear Linda,

Unfortunately we will not be able to answer on your question, becouse usually we don't keep such information.

I would like to order the Virginia for my daughter. The order form indicates crystals and colours and then says not selected. How do I know how many crystals there are and do you stick them on? I don't want to glue crystals, I don't know how. Do I use the custom order form to get the right size?
Answer:

Dear Erica,

Thank you for your question. The price of each leotard depends on the size and the quantity of crystals. In the order form you may see such available options as "Custom size" and "Crystals". Please click on these options. Then you will see the table with useful information which can help you to take your own measurements correctly. In this table you should indicate all your measurements and save it. In "Crystals" option you may choose the quantity of crystals which you prefer. Then it automatically will show the price according to your size and the quantity of crystals. And at least you should click "add to cart" option and fill in your contact information. And after our manager will contact with you by e-mail. We hope this information will be helpful for you. We are very glad to take your order.

Hi dear, I'm the winner of your repost contest.How can I spend my coupon?Thanks. Chiara
Answer:

Chiara,

Congtatulations on winning! You may spend your 200$ coupon on any of our competitions leotard. Please send us email for futher communication to [email protected]

Best regards

 

We would like to order the Amanda Leotard in Red with lots of stones, 1000+, but less detail on the arms, especially around the elbow and upper arm, as it is for a hoop routine. Is that possible?
Answer:

Dear Tanis,

Thank you for your question. Yes it is possible to make any changes on the Amanda leotard. We may also remove it at all and make details only on the area from the elbow to the wrist. Please send us your measurements on the email address for further communication [email protected]  We are glad to take your order!

Thank you!

Jennifer

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Quality of Our RG Leotards
Quality of Our RG Leotards
Stitches quality

All stitching is performed on industrial machinery. Triple quality control

Body measurements for a perfect fit are easy to make using our video guide